Your Responsibility
- The Student Support Engineer (SSE), who will be trained to offer our customers high-level sales support regarding our applications and solutions, will constantly strive to improve the services they offer in order to improve the customer experience.
- In order to foster a fruitful and positive relationship with customers in regular day-to-day interactions, training will be given on how to provide professional and polite customer support.
- To improve teamwork, the SSE members’ individual contributions are essential.
- Living up to Hitachi Energy’s core values of integrity and safety entails accepting accountability for your own deeds while showing concern for your coworkers and the company.
Your Background
- It is necessary to have a bachelor’s degree in electrical engineering,
- BTech or BENG.
- strong current knowledge in a relevant field of study,
- Microsoft 365, including Word and Excel,
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Kickstarting Your Career:
The Intern’s Guide to Sales SupportInternships can feel like the bridge between school and the real world. If you’re curious about a career in sales, one of the best spots to start is in sales support. Here’s why an internship in sales support is a great move and what you can expect along the way.
What is Sales Support?
Sales support involves helping a sales team sell products or services. Think of it like being the engine in a car. The car can look good, but without the engine running smoothly, it won’t go anywhere. Sales support includes tasks like managing customer inquiries, preparing reports, and making sure the sales team has what they need to succeed.
Why Choose an Internship in Sales Support?
Getting an internship in sales support opens many doors. First, you learn how sales teams operate day-to-day. It’s a hands-on experience that can teach you the ropes of business communication, customer service, and teamwork.
Have you ever wondered how sales teams hit their targets?
By supporting them, you’ll see the behind-the-scenes efforts required to close deals.What Skills Will You Gain?
Communication Skills: You’ll learn how to talk to customers and your team clearly and professionally. Just like a friendly chat makes you feel welcome, good communication makes customers feel valued.
Organizational Skills: Keeping track of tasks and deadlines will become second nature. Imagine juggling several balls in the air; with practice, you’ll be a pro.
Problem-Solving as Sales Support:
Challenges will pop up. Learning how to tackle these issues will boost your confidence. It’s like figuring out a puzzle; the more you practice, the easier it gets.
Teamwork:
Working in sales support means collaborating with different people. It’s like being in a band where each member plays a role to create beautiful music together.
Day-to-Day ResponsibilitiesIn a sales support internship, your daily tasks can vary a lot.
Here are a few things you might do:
Answer Customer Questions: You’re often the first point of contact.
Answering questions and providing helpful information will make you a key player.Assist in Data Entry: Keeping records updated helps the sales team focus on what they do best—selling.
Prepare Reports: Summarizing sales data gives insight into how the team is performing. It’s like checking the score in a game; it shows how well everyone is doing.Support Scheduling: Helping set up meetings and calls ensures everyone is on the same page.
How to Make the Most of Your Internship
Jumping into your internship with both feet can make a big difference. Here are a few tips:Ask Questions: Don’t hesitate to seek clarification. Each question you ask is a step toward understanding the bigger picture.
Stay Organized as Sales Support:
Keep track of your tasks. A simple checklist can make you feel more in control.Be Proactive: Look for ways to help without waiting for someone to ask. Being a go-getter is often noticed and appreciated.
Conclusion
An internship in sales support is a fantastic way to kickstart your career. Not only will you build valuable skills, but you’ll also gain insights into the world of sales.
With every task, you’ll be laying the groundwork for your future. So, if sales support sounds like the right fit for you, grab that opportunity. Your career journey could be just around the corner!
