Division
Hollywoodbets
Business Unit
Other Roles
Minimum experience as TeamLeader
Entry Level
Company primary industry
Gambling and Casinos
Job functional area TeamLeader
Customer Service
Job Description
Being a piece of the Hollywoodbets Purple Group is a valuable chance to turn into a piece of one of South Africa’s greatest examples of overcoming adversity. From humble starting points in Durban, Hollywoodbets has developed into a stalwart brand working across Africa and the Unified Realm TeamLeader.
Also, that is only the start. Our skilled Group is determined to expand our worldwide impression, prepared to take on any test in light of the fact that at Hollywoodbets, not even anything is possible. Join our Group and how about we try the impossible.
We have an astounding an open door for a Group Chief at our Thohoyandou Branch. Do you assume you have the stuff to be our freshest Purple Star?
The fruitful competitor will be liable for dealing with the Branch to accomplish the business targets as per the Territorial and Retail Activities system.
With Hollywoodbets You Will: as TeamLeader
Improve and make as a feature of a similar, credible Group anxious to accomplish objectives.
Embrace difficulties and the excitement of working in a dynamic and high speed industry.
Develop with our improvement plans and culture that permits you to additional your profession.
You Bring:
a half year inside the Gaming or Wagering industry.
A Reward To Have:
- Important Recognition, Degree or NQF 4 Learnership.
- Legitimate driver’s permit.
- 1-2 Years administration experience.
How You Will Help The Brand: as TeamLeader
Branch development
- To guarantee accomplishment of focuses inside your areas as per Branch financial plans.
- Drive business results by making an open discourse with your visitors to instruct them on the entirety of your Branch item
- wagering loads up are refreshed luckily.
- Refreshing of notices, card changes, results and scratchings which happen over the course of the day.
- Be proficient on all game standards, odd and pay-outs.
- Colleague should be learned of affirmation limits and to guarantee to call the BSC division prior to laying a bet over the cutoff.
- Taking client wagers where material (A prerequisite in express Branches).
- Visiting outlets according to call cycle.
Cash organization
- Cash the board inside the Branch as indicated by characterized cycles and methods and limit dangers, robbery and extortion.
- Teach colleagues on all FICA Consistence.
- everyday financial timetables are submitted to the Branch Director and Senior Group Pioneer. adherence to charge card organization and EFT approaches where appropriate.
- colleagues are given with right floats toward the finish of their shift.
- Interval actually looks at should be finished inside the course of the day with Group Pioneer working.
- to accommodate by end of shift to the equilibrium, which is considered the LPM, Administrator and HIS report.Recuperation process should be overseen in accordance with cycles and methods.
- The right interaction should be followed with lost ticket claims.
- the ticket number is gotten from the Helpline while handling the case.
- Record the visitor’s subtleties and ID number to approve installment following 90 days.
Branch detailing
- everyday newsflashes give a significant level outline of the tasks for the afternoon.
- Oversee Branch stock control to guarantee that there is adequate inventory (albeit not finished and under).
- Guarantee that a stock taking is done week after week and record for stock deficiencies.
- Group Pioneers should send an email informing the Branch Chief, Senior Group Pioneer and Money The board Division of the lack.
Security the board
- Know about your environmental factors while opening and shutting the Branch.
- Guarantee all security factors are stuck to while banking is led.
- Know where all emergency signals are put inside your Branch.
- Guarantee all camera’s inside and outside the Branch are all good to go.
- Deal with all security angles in the Branch.
- The changing out up process should be directed with the Branch entryways shut with security observing the regions.
Branch appearance
the Branch is consistently perfect and clean as indicated by Hollywood principles.
- offices are very much kept up with and in great working condition.
- Conform to all strategies to forestall misfortunes to the association, exhorting your Branch/Senior Group Pioneer speedily of any issues and glitch with the terminals, gear and assets (for example Television show of results, Disconnected).
Consistence
- Consistence and adherence to organization’s interior control strategy.
- Guarantee consistence with organization, authoritative and legitimate necessities.All the more explicitly, guarantee consistence with Betting Board prerequisites.
- Consistence to the general set of principles and raise deceitful exercises.Guarantee that there is an enrolled FICA official on location consistently during working hours and consistence banners are shown.
- Guarantee a supervisor with a permit should continuously be on the job before a shift starts to guarantee administration is given to visitors.
- Guarantee all colleagues are wearing their right Hollywood uniform when on the job.
- Credit wagers are not permitted to be taken by any colleague.
- on the job are not permitted to take individual wagers inside the Branch.
- Colleagues are not permitted to be behind the terminal counters when off the clock.
- on the job are not permitted to use the Restricted compensation out machine.
Communication as TeamLeader
- Guarantee everything functional correspondence inside the Branch is circled to all colleagues.
- colleagues know about key business crusades, business updates and showcasing efforts.
- the right lines of correspondence are followed consistently and that fortuitous criticism is given to help office when data is mentioned.
Individuals the board
- Oversee colleague programs and timetables and guarantee the Branch is satisfactorily staffed considering occupied periods, occasions and functional necessities.
- staff participation and conduct is made do with the direction from Branch Supervisor and Senior Group Pioneer.
- all new take enrollment documentation is submitted luckily to the HR office.
Visitor administration as TeamLeader
- to give great visitor administration by being well disposed, supportive, pleasant, and considerate consistently.
- Favorable to effectively address visitor grievances and guarantee visitor criticism is positive.
- Assemble solid associations with ordinary visitors.
- Make a visitor driven culture inside the Branch and drive the way of thinking of “administration cheerfully” consistently.
Values as TeamLeader
- Effectively advance the Hollywood qualities.Experience the qualities and lead as an illustration to the group.
- In the event that the Branch has LPMs, answerable for the executives thereof.
- On the off chance that the Branch has F&B offices, RD offices, support office groups and preparing offices, guarantee a nearby working relationship with these divisions.
- Work intimately with the Branch Chief and Senior Group Pioneer and propose areas of progress to guarantee that the Branch draws in and holds visitors.
- Should be accessible day in and day out in the event of emergencies
What You Will Present To The Group: TeamLeader
- correspondence and Relational abilities.
- Superb preparation, authoritative and time usage abilities.
- Solid meticulousness and the capacity to demonstrate enthusiasm consistently.
- High moral guidelines and should be dependable consistently.
- Amazing individuals the board and detailing abilities.
- Great preparation, hierarchical and using time effectively
- Great information on Showcasing The executives and Amazing show and assistancePhenomenal information on working frameworks, Versatile TUV, Wagering Techniques.
- Exhibits outstanding tender loving care.Tough Individuals
- The executives abilities and critical thinking abilities.
- Great report composing abilities (Verbal and composed).
Anyway, would you say you are prepared to step up, learn, and perform at your best? Apply now!
Kindly note that main colleagues who meet the specified least prerequisites will be thought of